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Even though the shipping was already taken care of, I STILL had to pay an extra fee to have it delivered!

We’re so sorry about that! We don’t have control over customs fees/duties, but any may be applicable and clearing them is fully under the responsibility of the customer and not us. Please understand that this may be unavoidable for international orders.

The flat shipping rate of USD 15 and the free shipping for orders above USD 75 are for the shipping costs alone and do not include the customs fees/duties.

 

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